Questions and Answers

Go to our storage units page, choose a unit, and complete the rental online in a few minutes. Once your rental is confirmed you have access to your unit, with no office visit required.

Yes. The entire rental process is handled online. You can browse units, sign your lease and make payments from your phone or computer, with no in-person visit needed at any point.

No. All units are rented month to month. There are no long-term contracts, so you only pay for the time you need.

Monthly rent depends on the size. The online rental list on our storage units page shows current prices and any discount.

Yes. If your storage needs change, call us at (309) 550-9703 and we will do our best to accommodate you.

Call us at (309) 550-9703 and we will put you on the waiting list.

Renting a unit at My Storage Kankakee is quick and easy. Once your rental is confirmed, you have immediate 24/7 gated access to your unit, no office visit required.

Yes. Once your online rental is complete, you can access your unit right away. Our S. 7th Avenue facility is open 24/7 with gated access, so you can move in at whatever time works best for you.

Yes. The entire rental process at My Storage Kankakee is handled online. You can browse units, sign your lease, and make payments all from your phone or computer, no in-person visit needed at any point.

Yes. All storage units at My Storage Kankakee are rented on a flexible month-to-month basis. There are no long-term contracts required, so you only pay for the time you need.

Yes. If your storage needs change, contact our local customer support team and we will do our best to accommodate you.

Yes. My Storage Kankakee offers 24/7 gated access every day of the year. There are no restricted hours, so you can visit your unit whenever you need to, early morning, late at night, or any time in between.

Yes. My Storage Kankakee is a fully gated facility located at 380 S. 7th Avenue. The gate is accessible 24/7, giving you the freedom to access your belongings at any time while benefiting from the added security of a gated, well-lit property.

Yes. My Storage Kankakee maintains a well-lit facility to help ensure your visits are safe and comfortable, whether you stop by during the day or after dark.

Yes. All drive-up units at My Storage Kankakee allow you to pull your vehicle directly to your unit door for easy loading and unloading, no elevators, no long hallways, no hassle.

Yes. Tenants are responsible for providing their own lock for their unit. We recommend a heavy-duty disc lock or cylinder lock for standard drive-up units and a heavy-duty padlock for larger commercial spaces. If you have questions about what type of lock to use, our local customer support team is happy to help.

Yes. Customer phone support is available 7 days a week. If you need a callback, please note that our support team may call back from our Michigan support line: (616) 552-9908. Do not hesitate to reach out, we are always here to help.

We offer multiple convenient payment options including autopay, text message, online payment, and payment by phone. Our customer support team is available 7 days a week to assist with payments by phone. Callbacks may come from our Michigan support line: (616) 552-9908.

Yes. My Storage Kankakee offers an extraordinary 70x50 commercial warehouse space totaling 3,500 square feet, one of the largest storage options available in the greater Kankakee area. This space is comparable to a small warehouse or large commercial space and is suitable for storing large quantities of business inventory, multiple vehicles, or the entire contents of a very large house or small office building.

Our 3,500 square foot commercial warehouse space is ideal for businesses needing large-scale storage, contractors with significant equipment needs, companies storing bulk inventory, distributors, and anyone needing warehouse-scale space in the Kankakee area. With 24/7 gated access and flexible month-to-month terms, it offers commercial-grade storage without a long-term lease commitment. Contact our local customer support team or visit our Rent a Unit page to learn more.

Our drive-up units and commercial warehouse space are well-suited for a wide range of items including household furniture, mattresses, appliances, boxes, clothing, seasonal decorations, lawn equipment, tools, vehicles, boats, and business inventory. If you are unsure whether a specific item is allowed, contact our local customer support team.

To keep our S. 7th Avenue facility safe for all customers, certain items are prohibited. These include flammable materials, hazardous chemicals, perishable food, living animals or plants, illegal goods, and high-value items such as cash or jewelry. For the full list, visit our Storage Restrictions page.

Tenant protection is available at My Storage Kankakee and we strongly encourage all customers to consider it. Protecting your stored belongings gives you added peace of mind throughout your rental.

Moving out is simple. On the day you move out, send us a photo via text or email showing your unit is clean and swept out, no advance notice required. Once we receive your photo, we will send you a move-out confirmation. That is it!

Yes. My Storage Kankakee is located approximately 55 miles south of Chicago via I-57, making us an affordable and convenient storage alternative for Chicago metro residents and businesses looking for cost-effective Kankakee County storage options outside the city.

My Storage Kankakee proudly serves Kankakee, Bradley, Bourbonnais, Aroma Park, Manteno, Momence, Herscher, Grant Park, St. Anne, Chebanse, Bonfield, Limestone, and communities throughout Kankakee County, IL. Our S. 7th Avenue location along the I-57 corridor makes us a convenient and affordable storage option for residents, businesses, and Chicago metro customers throughout northeastern Illinois.